OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 112 comments received in the last 90 days.
16 April 2025
Tabitha handled the sale well and the handover of the car was smooth.
06 April 2025
The purchase was so easy, Britany did everything to make it feel simple and make sure I was happy. She had the car ready outside the centre for when I picked it up. She was excited for me which made me even more excited to get it!
03 April 2025
Welcoming, helpful.
03 April 2025
The saleswoman Britany Bowman went the extra mile to ensure that I took delivery on 31st March 2025 which was very much appreciated.
03 April 2025
Very informative and courteous.
02 April 2025
Super helpful!!
01 April 2025
Because we got help from start of our buying journey right up untill we drove away in our new car
30 March 2025
Rachael very patient and knowledgeable with me as i could not decide which car i wanted.Kept me updated though out. I Had a bad experience at another dealer with sales person being very overwhelming and pushy so decided to try another dealer.
30 March 2025
happy
20 May 2025
X
20 May 2025
Lovely people working there. Nice atmosphere n your showrooms. The best coffee machine while waiting. Loads of space in waiting area.
19 May 2025
I'm was kept up to date with the service and collection.
18 May 2025
As above. This was 4 stars rather than 5 as one tyre was identified as needing replacement with nearly twice the legal limit left on it and the price was very uncompetitive
13 May 2025
Natasha is brilliant.
13 May 2025
Very professional
12 May 2025
As usual good service from staff
12 May 2025
Again , service received was exceptional
12 May 2025
Great customer service !! ??
08 May 2025
We where impressed, and the works where completed on time
13 May 2025
James at mini sales in Chrlmsford went above and beyond to make sure we were happy with everything and was ably assisted by Tabitha